Title VI

RTA operates its programs and services without regard to race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964.

Your rights under Title VI

• RTA ensures that no person is excluded from participation in, denied the benefits of, or subjected to discrimination in its services on the basis of race, color or national origin.
• Language assistance is available at no cost to riders with limited English proficiency.
• Public outreach and engagement are conducted in an inclusive, equitable manner.

Filing a Title VI complaint

Any person who believes they have been subjected to discrimination may file a written complaint within 180 days of the alleged incident. Complaints may be submitted:

• By mail — Human Resource Manager, RTA, 8510 Corridor Road, Suite 110, Savage, MD 20763
• By email — GTibbs@transitRTA.com
• By phone (verbal complaints) — 1-800-270-9553

Use the Title VI complaint form (PDF, opens in a new tab) for written complaints. You may also file directly with the Federal Transit Administration, Office of Civil Rights.

Read RTA’s Title VI policy statement (PDF, opens in a new tab).

Request documents in an accessible format

RTA will provide this and other materials in large print, audio or other formats on request. Contact us and allow five business days.